Mediation is a process in which the participants, with the support of the mediator, identify issues, develop options, consider alternatives and make decisions about future actions and outcomes. The mediator acts as a third party to support participants to reach their own decision.
Workplace conflict is inevitable and can be positive, if it is well managed. However, due to lack of time and/or resources, it may escalate leading to low morale, absenteeism, poor work outcomes, formal complaints, workers compensation claims, and resignations.
Mediation is an attractive and cost effective tool for businesses as it is fast, confidentially and can help businesses get on track quickly.
To discuss how mediation could assist your business, please contact one of our Nationally Accredited Mediators on 02 9186 2544 or email us on firstname.lastname@example.org.